VisualTime scheduling software

Get More. 110% Satisfaction is our Goal.

Visualtime's Customer Care program provides world-class technical support and customer service to ensure your satisfaction with our products.

Our support people utilizes the latest technical resources and many combined years of experience to promptly answer your questions and resolve issues.

Contact Support

From answering simple installation questions to troubleshooting complex issues, Visualtime's support team can help.

Phone : (604) 288 5345

Email : support at

Support Plans

Visualtime support plans provide responsive technical support and all major and minor product upgrades.

We offer the following annual plans:

Premium Care support provides complete product coverage for organizations that want to keep their Visualtime solutions up to date.

Critical Care support provides 24-hour-a-day coverage for organizations that leverage Visualtime solutions for mission-critical processes and applications.

Free Pre-Sales Support

Our sales and technical support staff is available to help with your product evaluations and answer your questions. Free support is included with each evaluation.


Search our extensive knowledgebase for troubleshooting information, tips and tricks, and general information. Updated regularly by our customer support and development teams, the knowledgebase is an excellent self-help resource.

Product Upgrades

Download the latest software releases and upgrades. All support plans include major and minor product upgrades.

Support Renewal

Maintenance support plans must be renewed annually.

Other Resources

The peer-supported Visualtime  community provides multiple venues to share knowledge, expertise, and solutions related to room booking, room scheduling, meeting room managing questions and so on